Legal page
The conditions under which the studio called Mozark Inc Mom performs computer integrated systems design and the services of the catalogue that surrounds it. These terms are plain by design, and they bind only where a written engagement adopts them or where you use this site under their reach, whichever applies to you first.
These terms were reviewed at the studio office in Kwun Tong, Hong Kong and are republished with the current annual date.
These terms sit between you and the company that operates this studio. Where this text speaks of the studio, the company, the developer or Delippo Tech, the contracting party is the same legal entity: DELIPPO TECHNOLOGY LIMITED, at Rm 53 3/F EAST SUN INDL CTR BLK A, 16 SHING YIP ST, Kwun Tong, Hong Kong (HK). Where this text speaks of the client, the customer or you, it means the party that commissions the work.
No engagement begins until the two sides hold a written record of what is to be done and what it will cost. That record may be a formal statement of work, a purchase order the studio has accepted in writing, or an exchange of signed letters that clearly adopt these terms. Nothing in a conversation on the telephone or in an early planning letter is treated as a binding order, because a studio of honest print would rather lose a good story than bind a customer to a half drawn plate.
By using this website itself, you also accept the reach of these terms for that use, which chiefly means that you will visit the site lawfully, will not attack its systems and will not treat its content as yours to resell. That light form of the terms and the full form of a written engagement live under the same roof and read one another consistently.
A quote sent by the studio is an offer open for acceptance for the period printed on it, usually a defined number of days from the date of the letter. After that period the studio is free to confirm the price anew or let it lapse, since the cost of effort and of the systems that carry it moves like any honest market price.
A quote states what work is in, what work is out, what it will cost and on what schedule. If a quote leaves a matter unclear, the safe rule is to ask before signing rather than to assume, because a written scope read in the light of a shared summary beats a memory of a phone call on every occasion.
Acceptance happens when the client signs the quote or otherwise confirms it in a writing the studio can keep. From that moment the studio holds the client place on its calendar the way a press holds a booked bed, and the agreed scope is the boundary within which the studio is responsible for its own good delivery.
The catalogue of the sheet carries six services. Enterprise systems integration joins separate operational suites into one legible estate. Custom software architecture designs distinctive applications and the blueprints that keep them coherent. Cloud infrastructure design sets the ground of the cloud estate into disciplined landing zones. Legacy system modernisation preserves the working truth inside aging systems while freeing the owner from brittle upkeep.
Data pipeline engineering turns raw transactional streams into a trusted, time ordered record. IT service management platforms shape the desks, catalogues and change gates that keep technology answerable to the people it serves. The exact mix of these services on any one engagement is settled in the statement of work and never assumed from the breadth of this catalogue.
Work that falls outside the four walls of the named scope is change, and change is handled under the change control section rather than silently absorbed. The studio would rather say plainly at the third week that a wish needs a new note than discover at the third month that it has been quietly carrying unbilled coast in the hope of a smile at the end.
At the start of a signed engagement the studio and the client agree a short start note. That note names the people who may give instructions on each side, lists any standing access the studio will need to the client estate, and confirms the points of contact for the business and the technical conversation.
A defined window of discovery opens the work of most projects. In that window the studio reads the current state the way a collector reads a watermark, and confirms the plan it drew in the sales letter against the living estate it finds. If the discovery shows the plan was hopeful rather than honest, the studio says so at once and the two sides settle the difference before heavier work begins.
The studio depends on the client for access, for truthful answers and for the presence of the named people at the agreed sessions. Where those essentials are missing, the schedule moves in a fair way rather than freezing a customer into an impossible clock. A record of such dependencies is kept so that nobody must argue from memory about who held up the run.
The practice prefers to deliver in small, verifiable increments rather than in one late thunderous landing. Each increment is placed onto the estate, shown to the named people and given a short working note that explains what changed, how it can be tested and what will come next in the sequence.
That rhythm keeps surprises small and keeps the film developing in daylight. It also lets the client steer while the plate is still wet, correcting a course at the cost of a small adjustment rather than waiting for the final reveal and asking for a reprint of everything.
Because no two estates are alike, the number and depth of increments is set in the plan agreed at the start of the build. Where a delivery is measured by hours rather than by fixed steps, the studio still logs its effort in honest running notes so the time ledger stays readable and open to whoever pays the bill.
A change is any shift in scope, priority or delivery the parties agreed at the start. A good project invites changes, because a wiser idea can arrive at any desk on any weekday, but a healthy project records them rather than letting each one quietly redraw the plan.
When a client asks for something new, the studio logs it as a change note with a fair description of the effect on cost and schedule. The client may then choose to approve it, to park it for a later edition, or to drop it. Only an approved change alters the agreed scope, so the paper always tells the truth about what the client has bought.
Urgent operational fixes are treated with common sense. If the estate is on fire the studio patches it first and files the change note at the first safe pause, because a keeper who argues about paperwork while the sheet burns serves no one. The courtesy of a note is always kept, never the reverse order.
For a fixed scope, each increment or final delivery reaches acceptance when the client, or the person the client names, confirms in the agreed channel that the work meets the contract test. A test fails cleanly if it names what is wrong and what would make it right, and passes equally cleanly if the trial is met.
If a client neither accepts nor refuses a finished increment within the window the plan allows, the studio treats the matter with patience first and asks for a decision in plain words. Only after a fair reminder, and only where the plan expressly says so, may silence count as deemed acceptance, because the studio prefers that any worked product be judged on its merit and not on a clock.
The goal of acceptance is a handshake in writing, so that the studio knows its obligation is met and the client knows its asset is done. Where the news is that a part still fails, that discovery begins the warranty and correction path rather than a row.
The studio prices its work in one of two honest ways: a fixed fee for a clearly scoped and bounded piece, or a time and materials rate for work whose end is honestly hard to see at the start. Every quote states which of the two applies, because the studio believes no customer should guess at the meter behind the door.
A fixed fee is agreed only where the scope is firm enough to bear it, and it carries a small and stated contingency that belongs to the studio against its own slips. A time based fee is charged against the running notes the studio keeps, and the studio tells the client when the run is approaching the estimate rather than letting the meter cross the line in silence.
Where a larger estate needs a standing presence, the studio may offer a retainer arrangement that fixes a monthly window of attention and a named priority for the studio within that window. A retainer is a booking, not a treasure box, and neither side may quietly fill a retainer with bills that were never agreed as part of it.
Invoices are raised from the studio office in Kwun Tong and carry the company name DELIPPO TECHNOLOGY LIMITED and the registered address. They state the agreed fee, any tax the law requires to be added, the work the charge covers and the period the invoice asks to be paid within, which follows the agreed credit terms of the engagement.
The client is asked to query an invoice within a short, sensible window if anything looks off, so that a mistake is corrected while it is still a small mark rather than festering into a quarrel. The studio answers a genuine query without a fee and without sulking.
Where an account runs past its terms, the studio may pause further work under the suspension section, may apply the agreed interest on overdue sums where a contract lawfully allows it, and may hold completed but unpaid deliverable files until the account is made straight. None of that is done as a threat; it is simply the honest economics that lets a small practice keep its own sheets in order.
For a project large enough to warrant it, the plan divides the payment into milestones that match real delivery and not calendar romance. Money arrives only against work the client can see, test and hold, so that neither side ever spends a premium on an unmounted promise.
Each milestone lists what will be delivered before the related invoice is due. That list is kept concrete: a document, a working environment, a signed acceptance of a named increment, never a vague promise that progress is afoot in some distant dark room.
The studio favours this shape because it keeps trust whole on both sides of the desk. The client always knows what their money has bought and the studio always knows its next tranche rests on work it is proud to stand behind. A milestone missed is reported early and rescheduled honestly, never slid into a silent gap in the ledger.
For each part of the work that is delivered to a defined specification, the studio warrants that the part performs that specification for a stated window after acceptance, typically measured in weeks or months as the quote sets out. Defects that the client reports inside that window and that the studio can reproduce are corrected without further charge and within a fair period.
A correction under warranty addresses a defect, not a change of mind. Where a client later wishes the delivered part to behave differently, that shift is change and follows the change control section, because no warranty in the world can turn a wish into a defect for free without sinking the store.
The correction duty does not cover harm caused by the client altering the work, by third party software acting on the estate in a way that lay outside the agreed design, or by the normal wear of a system the client chose not to keep patched. The studio states such edges at the start of the warranty in plain words, so that the cover is known before it is needed.
The studio takes its work seriously and it accepts the proper responsibility for the harm its own breach causes, but it does so within a fair and agreed ceiling. Except where the law of the governing market refuses to allow a limit, the whole liability of this studio arising out of or in connection with an engagement shall not exceed the total fees the client paid to the studio for that engagement, or the fixed sum stated in the signed quote if it differs.
To that same extent, and again subject to the law, neither party is liable to the other for lost profit, lost revenue, lost data, or indirect or consequential loss, no matter how the claim is framed. This exclusion exists so that a single project risk does not swallow the whole of a small technical practice in one unlucky season.
Nothing in these terms seeks to exclude or limit liability that cannot lawfully be excluded, such as liability for death or personal injury caused by negligence or liability for fraud. Where the law holds a higher floor, the higher floor wins and this section reads down to it without pain.
Nothing the client brings to the engagement leaves the ownership of the client. Client materials, client data and client branding remain the property of the client, and the studio holds only the right to handle them to perform the agreed work. Any pre existing tool or method of the studio that is used in the work remains the studio property.
New work genuinely created for the client under a paid engagement passes to the client on full payment, so the client receives the ownership of the built deliverable and the code and documents that go with it in their contract form. Ownership passes project by project and is stated in the quote so there is never a surprise about which plate belongs on whose shelf.
The studio keeps a limited, perpetual licence to use generic skills and to show the delivered result as a case sample in its own portfolio, unless a client asks in writing that a particular work stay quiet. A confidential build is respected absolutely and is never slipped into a showcase, no matter how proud the studio may feel of the result.
Both sides agree to treat as confidential the commercial and technical information of the other that is marked confidential or that a reasonable person would recognise as such. The studio holds its clients in confidence the way a keeper holds a signed sheet: quietly, precisely and without a wandering word at the dinner table.
The duty survives the life of the engagement. A three month project earns a confidentiality that does not simply end at the three month mark, and the studio keeps client secrets on the shelf just as carefully after its last invoice as it did on its first day of access.
Confidential information does not include what was already public, what later becomes public without the fault of the receiver, or what a law or a court of competent jurisdiction requires to be disclosed. Where a lawful demand arrives, the studio gives the client as much advance notice as the law allows before it speaks.
While a project is live, the studio stands behind its fresh work with the patience the moment needs. Questions on a delivered increment are answered through the agreed channel, and a genuine fault that halts the client business is treated with the urgency it deserves rather than routed through a slow ticket that waits for its number.
Support outside a signed retainer or a named post go live window is a separate and fairly priced matter. The studio will never leave a customer without a route, but it is also honest that free support in perpetuity feeds no studio and waits only until the shop cannot pay its own keep.
At the end of a defined support window the studio offers, at the client choice, either a renewal note or a careful handover to the client team or a successor firm. A departing customer is met with a tidy estate and a friendly note, because the studio believes the reputation carried out of an engagement matters more than the last fee pushed into it.
The studio treats the client estate it touches with the same discipline it recommends to others. Access is individual, keys are few, secrets are never shared in the open and the studio records who accessed what and when, so the security story of an engagement can always be retold truthfully.
Certain duties belong to each side by the natural order of things. The studio keeps its own machines clean and its own codes robust, and the client keeps the master oversight of its own production estate, its own board decisions and the ultimate ownership of its own passwords, because no consultant should ever hold the master key to a business it serves at arm length.
Where an incident touches the shared work, the two sides speak quickly and honestly. The studio reports what it knows, does what is right and keeps the record straight; it never casts a false calm over a real mark, because a hiding client is far worse served than a warned one.
The studio may call on named arms of its wider desk for pieces of a large estate, for specialised depth or for regional reach. Subcontractors work under the studio direction, sign the confidentiality commitment and see only the narrow notebook of their own task, never the whole of every client secret.
The studio remains responsible to the client for the work of its subcontractors as if it had done the work itself. Passing a task to a desk arm does not thin the studio duty by one thread; the customer is always owed a single answer and a single quality of work.
Where a client insists that no external arm may touch its work, the studio will either staff the job from its resident bench or say honestly at the planning stage that the job needs a wider hand. A refusal said early is a courteous one, and the studio holds that honesty above winning an order it cannot keep clean.
The studio may suspend active work where a client account falls materially behind its terms, where the client is in breach that it does not mend after a fair written notice, or where continuing would in good faith put the studio in a position the law or professional conduct forbids. A suspension is announced plainly with the reason stated and the door left open for a clean restart.
The studio may end an engagement in writing where a breach is not cured within the period the notice allows, or where circumstances make honest performance impossible. On such an end the studio delivers whatever completed work the client has paid for, returns the client material and accounts fairly for any monies held.
Suspension and ending are sad ends to what usually is a happy story, and the studio treats them as last resorts rather than habits. Where the trust has truly gone, though, a clean parting with straight paper beats a long, sulking collaboration, and the studio would rather part generously than breed resentment.
A client may bring an engagement to a close early on written notice on the terms the signed quote sets out for early departure. Where a fixed fee is in place, the client owes the fair value of the work completed to the date of the close plus any agreed committed cost, never the whole of a fee for work that was never done.
On any exit the studio hands over the finished deliverable files that belong to the client under the intellectual property section, returns or deletes the client data it was trusted with, and provides a short handover note that names the access, keys and standing connections the client or its next adviser will need.
The studio does not treat an early goodbye as a mark on anyone. Clients change their course for a hundred good business reasons, and the studio serves the person who leaves as cleanly as it first served the person who arrived, keeping the professional door open for whatever chapter comes later.
These terms are governed by the law of Hong Kong SAR, where the studio company is registered. Where an engagement stands aside of a particular market, the parties may agree in the signed quote that another law governs, but absent such an agreement the seat of the studio decides the reading of the terms.
Should a dispute rise, the first and best step is quiet work between the desks. Each side names a senior person who may settle the matter, and they are given a fair window to reach a written answer before any heavier route is opened. A great many disagreements are only badly heard requests wearing a quarrel coat.
Where a matter cannot be settled by the desks, jurisdiction sits with the courts in Hong Kong, and the parties submit to that jurisdiction except where a law of the client market insists otherwise. The courts of a straight studio seat keep a healthy bias toward exact agreements and clean records, which is the very ground on which this practice prefers to stand.
Mozark Inc Mom is the operating and trading name of the studio within DELIPPO TECHNOLOGY LIMITED, and Delippo Tech is the developer signature of the same business. Neither the studio name, the developer name nor the look and feel of this sheet may be used to describe an unrelated service, to pretend a third party stands behind the studio work, or to trade on the studio name without permission.
The studio in turn respects the marks of others. Work delivered under an engagement does not knowingly adopt a name or device that belongs to another under its own marks, and the client is asked to hold the same courtesy when it presents the studio work to its own customers.
Nothing in these terms transfers a mark. A goodwill that gathers around a studio name stays with the studio, and a goodwill that gathers around a client brand stays with the client, and neither is loaned to the other beyond the narrow frame that honesty already allows.
Any question about these terms, about a quote or about the running of an engagement is welcome at the mailbox and on the telephone above, or in a letter to the postal address printed here. Because the studio is small, a message sent to that mailbox reaches the very desk that matters rather than rattling down a corridor of routed forms.
These terms are meant to be read, not endured. If a sentence reads like a fog the studio wants to hear about it and to mend the fog, because a term nobody understands is a term that cannot honestly bind anyone. The homepage of the wider sheet keeps the link to this page alive, and it returns you wherever your next step in the album falls.